Electronic Signature Disclosure
Required Disclosure Under the Electronic Signatures in Global and National Commerce Act (ESIGN Act)
This disclosure is provided to inform you of your rights and our practices regarding electronic signatures and records.
Legal Validity of Electronic Signatures
Electronic signatures created through SigPen have the same legal force and effect as handwritten signatures under the Electronic Signatures in Global and National Commerce Act (ESIGN Act) of 2000 and applicable state electronic signature laws, including the Uniform Electronic Transactions Act (UETA).
✓ Your Electronic Signature Will Be Legally Binding
When you electronically sign a document through SigPen, you are creating a legally enforceable signature that courts will recognize as equivalent to a handwritten signature.
Your Consent to Electronic Transactions
By using SigPen, you consent to:
- Conducting transactions using electronic signatures
- Receiving documents, disclosures, and notices electronically
- Electronic delivery and storage of signed documents
- The legal enforceability of electronic signatures you create
Important: Withdrawing Consent
You may withdraw your consent to electronic transactions at any time by contacting us at support@sigpen.com. However, withdrawing consent may limit your ability to use our Service and will not affect the validity of transactions completed before withdrawal.
System Requirements
To access and retain electronic documents and signatures, you need:
- Device: Computer, tablet, or smartphone
- Internet: Reliable internet connection
- Browser: Modern web browser (Chrome, Firefox, Safari, Edge)
- PDF Reader: Ability to view PDF documents (built into most browsers)
- Email: Valid email address for notifications and document delivery
Record Retention and Access
What We Store
- Original uploaded documents
- Completed signed documents
- Signature data and timestamps
- IP addresses and browser information
- Complete audit trail of signing process
How Long We Store Records
- Active accounts: Documents stored as long as your account is active
- Audit trails: Maintained for 7 years as required by law
- After account closure: 30-day grace period for document downloads
Accessing Your Records
- Download original and signed documents anytime through your dashboard
- Request copies of audit trails by contacting support
- Export your data before closing your account
Hardware and Software Requirements
Minimum Requirements
Desktop/Laptop
- Windows 10+, macOS 10.14+, or Linux
- 4GB RAM minimum
- Modern browser with JavaScript enabled
- Broadband internet connection
Mobile Devices
- iOS 13+ or Android 8+
- Safari, Chrome, or Firefox browser
- 2GB RAM minimum
- WiFi or cellular data connection
Procedures for Withdrawing Consent
To withdraw your consent to electronic transactions:
- Email us at support@sigpen.com with subject "Withdraw Electronic Consent"
- Include your full name and email address associated with your account
- We will confirm receipt and process your request within 5 business days
- You may download your documents for 30 days after withdrawal
Consequences of Withdrawing Consent
- Your SigPen account will be suspended
- You cannot create new electronic signatures
- Previously signed documents remain legally valid
- You must use paper documents for future transactions
Right to Receive Paper Documents
Upon request, we can provide paper copies of any electronic documents for a reasonable fee to cover printing and mailing costs. Contact support@sigpen.com to request paper copies.
Updating Your Contact Information
It is important to keep your email address current so you can receive electronic documents and notices. Update your contact information through your account dashboard or by contacting support.
Questions or Concerns
If you have questions about electronic signatures, this disclosure, or your rights, contact us at:
Email: support@sigpen.com
This disclosure is effective as of March 3, 2026, and may be updated from time to time. We will notify you of any material changes.